Monthly Archives: May 2015

Customer Focus Is A Team Sport

Often when we approach a bid opportunity, we tend to think in terms of “our customer.” That customer is usually defined as a specific level of Government entity, such as the Department of Defense, Army, or AFRICOM. Our strategy and approach are built around this entity, and that is what we should do. However, do […]

Now That I Know Better, I Do Better

One of my all-time favorite quotes is, “I did then what I knew how to do. Now that I know better, I do better.” Dr. Maya Angelou, a renowned American author and poet, was the writer of these wise words.  I can think of multiple instances where the words of Dr. Angelou ring true. If […]